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Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar's new mobile app combines the functionality of two existing Graybar apps – Graybar Smartstock Plus and Graybar Mobile. Below are answers to some frequently asked questions.

Will my username and password from the old apps work on the new app?

• No. However, if you have an existing username and password for www.graybar.com, that login info will work on the new app. If you do not have a www.graybar.com login, you will need to register to use the new app.

• To Sign Up on the new app - Click the Sign In button and click on Register, or register online.

How does the app attach me to my correct customer account?

• To use Smartstock only, all you need to do is register. Once registered, you can immediately begin scanning your Graybar provided QR codes and submitting Smartstock orders.

• To use the additional mobile app features, you must be associated with an account by Graybar.

  • If you already have an account set up on www.graybar.com, you should be all set on the new mobile app.

  • If you do not, you’ll need to register. When your registration is received, a Graybar rep will get you associated with your account. Once this is done, you’ll have full access to all the app features.

What’s New?

• The new app is closely connected to www.graybar.com and is designed to streamline core web functionality.

  • Single Sign On – Users will now have the same username and password for the www.graybar.com website and the new combined Smartstock/Mobile app.

  • Realtime access to Order, Quote, and Invoice information.

  • The ability to order a quote from the mobile app.

  • Order Approvals – If applicable to your customer account, the new mobile app will use the same order approval rules currently set up for accounts on www.graybar.com.

• Improved App Store experience (Which app do I use?) – Graybar customers will now only have one app to choose from in the app stores.

Why does the app ask me for access to my Camera and Location?

• Just like the old Smartstock app, the camera is used to scan QR codes.

• Your location may be requested if you are trying to find directions to a Graybar location.

Where can I get the new app?
The new app is available in the Apple App store and Google Play store.

Will the old apps still work?
For a short period of time. The old apps will no longer work in 2024.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Company Account Users need to contact their local branch or give us a call at 1-855-347-2839 to make arrangements for your return. Restocking fees and other return policies will vary depending on the item and the account or contract terms.

Guest Checkout and Individual Account users:
If you are not completely satisfied with your online order, simply return the item within 90 days of receipt. In order for your return to be processed, please note the following:

• Product must be unused, undamaged, and in saleable condition

• Return all original packaging, manuals and forms

• Include the original packing slip and note the reason for return

All items purchased online with an Individual Account are subject to a minimum 20% restocking fee if returned. Shipping is not refundable. Please send packages to the designated Graybar return address listed at the bottom of your packing list.

Allow up to 10 days for the receipt and processing of your returned merchandise. When the return is approved, a credit will be issued to the original payment method.

Note: Depending on your bank, it may take up to 7 days for your bank account to be credited.

If you have received a damaged/defective item or an incorrect shipment, please contact us immediately so our team can assist in providing you with a prepaid return label and process a new shipment.

Website Support Hours of Operation
Monday – Friday 6 a.m. – 10 p.m. Central Time
Saturday and Sunday 8 a.m. – 5 p.m. Central Time
GraybarSupport@graybar.com
855-347-2839

For questions about returns for items purchased at your local branch, please contact that location directly - Find Your Branch.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Graybar does not manufacture or contract to manufacture any products. However, in our role as a distributor, some of our customers purchase products to be used for the manufacturing of other products, and thus, have their own reporting obligations under the conflict minerals rules. While we cannot certify the country of origin of the minerals contained in the products we sell, Graybar will work to obtain available information from our suppliers for products that are used as components of our customers’ products.

Will Call and Pickup orders can be placed on Graybar.com by first selecting your preferred Delivery Method under the drop-down menu. Select an alternate shipping location under the “My Ship-to-Account” drop down menu, or you can search for a Ship-To-Account. You may also add a one-time shipping address.

Designate a Pickup location by selecting “Pickup My Order” under “My Delivery Method” and click “Change Store”. In the pop up window, enter a City and select a State, or enter a Zip Code to search for a location near you. Select a location for Order Pickup and save your changes.

Shipping and Pick-up addresses can be changed at any time during the shopping experience.

To change the delivery method during the Checkout process, under Shipment and Pickup location select the “Go to Cart” link or click on the zip code in the top right of the browser. Change the Delivery Method for Order by selecting “Ship To You” or “Pick Up at Branch.”

Note: Changing your location or delivery method may affect the availability or price of items.

For more information please refer to our pdf.

This Feature Is Only Available To Company Account Users.

Graybar BillPay (billpay.graybar.com) is a new website where you can view your bills, check account balances, make payments and more. This website requires a separate login and password for security reasons.

​​​​​Guest Checkout, Individual account, and Company account users can purchase with a credit card. We accept credit card, debit card and prepaid cards from Visa, MasterCard, American Express, and Discover (United States only). All credit card transactions contain $1.00 credit card "pre-authorization only" for credit card validation which expires at varying times based on the type of card used and the issuing bank.

Company Accounts may also have the option to Purchase on account, depending on existing contract terms. Contact your local branch representative or 1-855-347-2839 to learn more.

Graybar attempts to ensure that the content on this site is complete and current. However, Graybar cannot guarantee that the information contained on this site will not contain errors, inaccuracies, or omissions may relate to price, product description, availability, or otherwise.

Graybar reserves the right to correct any error, inaccuracies, or omissions, or to change or update the content without prior notice to you.

All users must provide a ZIP code or sign in to view pricing and availability.

Company Accounts will see account-based pricing based on the ship-to location selected after signing in.

Pricing displayed for any user is an online price only and may differ from local pricing.

​​​​​Graybar is required to charge sales and tax according to federal and state guidelines. Tax is calculated based on the shipping address and the appropriate rules for that tax jurisdiction.

Taxes displayed at the time of order placement are only an estimate. Final calculation of applicable taxes will be performed when the order ships and your credit card is charged.

For Company Accounts, taxability status is determined by the account selected. Final calculation of applicable taxes will be performed when the order ships and your account or credit card is charged.

Currently, we do not ship to APO/FPO boxes.

Standard delivery is two to four business days, second day is two to three business days and next day is one to two business days. Orders placed by 2 p.m. Central Time will ship the same day.

For Company Accounts, shipping is determined by your selected delivery method and is based on delivery terms negotiated with your local sales office.

Graybar Electric observes the following Holiday schedule:

• New Year's Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• Day after Thanksgiving

• Christmas Eve

• Christmas Day

If your order is placed on these dates, your order will be shipped on the following business day.

Free in-store pickup is available for items currently in stock for Guest Checkout, Individual accounts, and Company Accounts. All pick-up orders placed online will be held for a period of 30 days from receipt of the shipping confirmation notice.

If the material has not been picked up within the specified time frame, a credit will be issued back to the original form of payment less shipping charges and a 20% restocking fee.

If you pick up an item that is found later to be incorrect, damaged, or defective, please contact us immediately at: 855-347-2839 or email GraybarSupport@graybar.com.

Company Accounts may have separate in-store pick-up policies depending on their applicable account contracts. Please refer to your account terms or contact your customer service representative for questions.

The price of shipping is determined by the shipping method selected, the order's total weight and the distance between the shipping address and our shipping center. The shipping charge will be calculated during the checkout process before completing the order.

For Company Accounts, freight is determined by your account freight terms, and will not be reflected in the online checkout process. Talk to your local Graybar representative for any questions about your freight terms, options, or charges.

Currently, we only ship within the United States. If you are doing business in Canada, please visit Graybar Canada at https://www.graybarcanada.com. For other international or export business, contact your local Graybar Branch for assistance.